faq - union hotel

Frequently Asked Questions

Planning a stay always comes with a few questions. This page brings together the details guests usually ask about – from location and transport access to services and room amenities. It’s designed to help you quickly understand what each Union Hotel offers and choose the one that fits your trip best.

Check-in starts from 14:00 and check-out is until 12:00 at all Union hotels. 

Rates vary depending on travel dates and availability. 

To see accurate prices, please enter your check-in and check-out dates in the booking system.

Breakfast is available at the following hotels:

  • Dorukpalas Hotel & Union Hotel Karakoy: Buffet, American, Italian, vegetarian, and halal options
  • Union Hotel Platinn: Buffet breakfast

Dorukpalas is located in Galata, within walking distance of Galata Tower and overlooking the Golden Horn, with easy access to the historic peninsula.

Union Hotel Karakoy is near Galata Tower and close to tram and ferry connections, making it easy to explore both sides of the city.

Union Hotel Port is near the Bosphorus waterfront and Galatport, offering direct access to the promenade and nearby cultural attractions.

Union Hotel Plattin is located in Taksim, just steps from Istiklal Street and within easy reach for metro connections. 

Yes, airport transfer can be arranged for an additional fee. 

Baby cots are available free of charge for children aged 0-2 at all four hotels. 

Extra beds depend on room type and availability.

Yes, free Wi-Fi is available throughout all Union Hotels, including guest rooms and common areas.

Yes. All four hotels are located near metro stations, trams, or other public transport options, making city travel easy. 

Rooms typically include: 

  • Free Wi-Fi
  • Air conditioning
  • Flat-screen TV with satellite channels 
  • Private bathroom with toiletries
  • Hairdryer and towels
  • Electric kettle
  • Minibar
  • Storage space for clothes

Common services include:

  • 24-hour reception
  • Concierge support
  • Tour and city guidance
  • Luggage storage
  • Daily housekeeping
  • Laundry or ironing service (upon request)
  • Currency exchange
  • Express check-in and check-out

Security standards include:

  • CCTV cameras
  • Fire alarm systems
  • Key card access
  • Safety deposit boxes
  • 24-hour security

Teams across Union Hotels speak English and Turkish. 

Some hotels also offer support in Persian and Arabic.

No, parking is not available at Union Hotels.